Telemarketing Hell

Our phone rings anywhere between 5 and 10 times a day with some kind of marketing call. I don’t have to tell you all how frustrating it is when you run to the phone because you are expecting an important call only to hear nothing or the voice of a marketer. I think the calls where there is no one there are perhaps the worst.

I have started to get really annoyed with these calls. It seems to me that the telemarketers are getting more aggressive; they are rude when you challenge them. Plus some of the scams, in particular the ‘there is something wrong with your computer’ scam is probably the most dangerous.

I headed over to the Do Not Call site to verify that my number is on the list and it is. I thought I would check out how things are supposed to work. First of all, there are still some people who can call you even if you are on the list. Charities and political parties can call you. Any company you have done business with in the last 18 months is exempt from the list. Ironically, newspapers can call to sell subscriptions. The recommendation is to ask to be placed on these organizations’ internal do not call lists. The big exception to all of this is polling and research firms. They are completely exempt from the Do Not Call (DNC) list and they do not keep internal DNC lists.

There are a bunch of rules that govern how the DNC list works. You can check it out at their site. I think telling them you are on the list and threatening to report them is the best defense. I know I am going to start doing it.

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Published in: on September 28, 2011 at 7:44 pm  Comments (2)  
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2 CommentsLeave a comment

  1. Five to 10 calls a day? That sucks! We get one every few days, roughly, usually a poll or a charity. I can’t remember the last time anyone tried to sell me something over the phone. Hope you can escape from this hell!

  2. I remember reading a few months ago that some telemarketing firms had actually used the Do Not Call list as their list for calling. (!)


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