Hi <redacted> – I am a proud owner of a pair of <redacted> boots. I have to say that I am disgusted to see that your company is using fur. Unlike leather, where most parts of the cow are used, fur-bearing animal killed just for their fur. Sometimes they are trapped using inhumane methods and suffer. I cannot believe with all the faux fur available on the market, a company such as <redacted>, would exploit small animals in this manner. I am sure your design team is capable of coming up with other designs that do not utilize real animal fur.
I suggest you take some time to educate yourself about how animals are exploited in the fur market. The Fur-Bearer Defenders have an excellent website and can be a resource for your team. I hope to hear, very soon, that <redacted> has decided to stop using animal fur on your shoes and boots.
The animal rescue community is very well organized and large. Having your company’s name associated with the exploitation is a huge potential customer base you will be alienating. I will not purchase any more <redacted> until such time as you stop using animal fur. I will also tell everyone I know about why I am not purchasing <redacted> anymore. I hope that you can get back to me soon to advise me that you are no longer using animal fur in the making of your shoes and boots. Thank you.
Dispatches from the Swamp – the ‘spring has sprung, let the barking begin’ edition
- Now that the weather is nicer the dogs want to be outside a lot of the time. However the neighbors leave their barking dog outside all the time and the mere presence of our dogs makes him bark constantly. Most of the time ours don’t even bother barking back but we can’t stand to listen to the other dog. As I have said many times before dogs are social creatures and need to be part of the pack.
- Speaking of dogs…Sawyer’s toilet training has been ramped up and he is doing quite well now. Luckily for us he is easy to read. He has learned the appropriate command(s) and is able to respond easily. It is so hard to toilet train young dogs with incontinent digs in the house. We were able to train Piper and Sawyer is definitely on his way. It does seem the big dogs are far easier to train than the little ones.
- My complaint to the BBB about the shoddy service I received at McDonald’s Flooring is wending its way through the process. We are now on the second salvo. Of course he is still being an asshole and trying to blame us for having water on the floor. Hopefully it goes to legal arbitration – that would make me very happy.
- I woke up this morning with right leg/hip-joint/butt hurting so badly I could barely walk. I have no idea what happened. I could barely walk at first. Deb had to put on my socks and help me get dressed. It has been a very painful day to say the least! I have been applying heat all day as well as taking ibuprofen and Celebrex.
Dear Canada Safeway:
I have a confession to make. I am addicted to your Ambrosia from the deli. Eating it is a heavenly experience; the subtle creamy texture with soft marshmallows and fruit is divine. I love squishing the mini marshmallows through my teeth as I savour the flavour of this delicacy.
There is a problem though and it is a big one. You see the only way to buy your Ambrosia is in plastic containers. Now, this would not be an insurmountable issue if one could simply bring in the containers to re-use them. I posed this question to my friendly Safeway deli clerk and she said it was not possible. Apparently, your company is more concerned about possible cross-contamination and then someone getting sick. I said what if I was prepared to sign a release saying that I wouldn’t sue you if I got sick because I used my own container. She said no such thing existed.
So, Safeway, it would appear we have a conundrum. I want to buy your product but I don’t want to buy it in the containers you sell it. I am sure you are aware of the scourge of plastic in our society. If you believe it is not possible to refill containers, why don’t you look at changing your packaging all together? Does it all have to be plastic? You have an opportunity here to be a real leader. What about switching to wax lined cardboard? I am sure there are many more options than plastic.
I am hoping that my letter will prompt a change to your corporate packaging. I know this won’t happen immediately but I am hoping it will happen. I will not be purchasing your Ambrosia forever in plastic. Here is the thing – Safeway is not the closest grocery store to my house so if I don’t go to Safeway because of your Ambrosia then, I am likely to take my shopping dollars elsewhere.
I would like to know your opinion on the issue of plastic in your packaging. Are there plans afoot to reduce the amount of it in your deli? Don’t forget, this is a chance for you to show good corporate leadership. Also, please remember: plastic is forever.
From the Swamp
We had new flooring about a year after we moved in. It has been a headache right from the beginning. It is more than 3 years and I am still trying to get resolution. Here is my final letter to him.
Dear Flooring Guy:
We purchased flooring from you in November of 2007. The installation was never done properly. You have fixed one of the two originating issues when you finally had real wood transitions installed in our living room. However, the laundry room floor is still not fixed. The installers who put the marmoleum in did not do it properly. Instead of doing it in one big piece they cut it. We now have seams that have come apart in our high traffic laundry room. In fact, what has made the situation even worse, is that two of the seams are right in front of the glass sliding door! When we discussed this prior to installation we told you that we had several dogs and they go in and out of the house through this entry.
I have been trying to get you to fix this for years now. I am have called you at least 25 times and you rarely called me back even when you said you would. I have written you several letters and I still have a messed up laundry room floor. After your wife died, you promised me that you were going to fix my issues once and for all. You did, in fact, fix the living room transitions. However, when I called to try to book a time to have the laundry room floor fixed you basically hung up on me.
There is really no way to fix this problem. The laundry room requires new marmoleum, installed properly with no seams. You will need to provide new marmoleum and qualified installers to install it. We never did get what we asked for which was strong, durable flooring for a very busy and wet area of our household. The fault lies with you, as the material was never installed properly.
I have been patient, very, very patient. However, I am now done waiting. If you do not call me within 5 days with a plan as to how you are going to correct this problem finally then you will give me no alternative but to go to the Better Business Bureau with my complaint. If I do not get resolution with the BBB, I will bring in another company and file a claim, through Small Claims Court, to recoup the funds I spend to fix our laundry room floor. Please govern yourself accordingly.