Bridge Tolls – the ‘could they not have come up with a better system edition’

Golden Ears Bridge Image 1
I am so glad the stupid bridge tolls are gone. And not because I minded paying the tolls (to be clear, I was not a fan but I get that we all have to pay for things). My beef was the completely moronic, idiotic way the billing for the tolls was set up.
I paid all of our tolls months ago. I gathered up the invoices and paid them, one by one, through Treo and Quickpass. Deb went to do something on her insurance today only to be told she still owed tolls. Given that we had received no invoices since November and we hadn’t moved, I really had no idea how this was possible.
Part of the problem was that there were 2 companies responsible for bridge tolls in the lower mainland: Treo and Quickpass. You could merge your Treo and Quickpass together or leave them separate. If you got a new vehicle or different vehicle and you were not aware that you had tolls on the old vehicle you could essentially end up with 4 different bills when the tolls were stopped in September of 2017.
Like a responsible citizen, I gathered up all of our invoices and paid all the tolls in October. We no longer received any invoices and thought all was fine, until today.
Turns out that Deb had a Treo bill from when she had her truck. We traded her truck in when I got my truck in May of 2015. So, for 3 years these tolls sat there accumulating interest and no one told us they existed. Because the amount was under $25 she had no issue getting insurance services and had the tolls not been eliminated in September this would still be the case (for those of you not resident here – if you had outstanding tolls of less than $25 then they didn’t deny you insurance/driver’s license services). In fact, we both got our licences renewed in June and July of 2017.
Just for shits and giggles, I checked my license plate – I owe them $.27. Yes, 27 cents. I go to pay the 27 cents and the minimum payment is $1.00. Oh and I can’t call them today because it’s a holiday. Will the fun never end?
So why I am I ranting about this now? I fear what is going to happen if/when we move to a road pricing system. Will it be one system or will it be 2 or more? Given the fact that we have 21 different municipalities in Metro Vancouver, it’s quite possible we could end up with multiple systems that don’t speak to each other all with staff groups to chase money. I sincerely hope the government gives people the opportunity to give feedback before any road pricing system is implemented. Who would have thought they could screw up 2 bridges as much as they did.